Shipping & Delivery Policy

How we deliver your gifts quickly and safely

Delivery Locations

We deliver across the United Kingdom using trusted courier partners (including Royal Mail, DPD, Evri, etc.).

Delivery Times

Standard UK delivery: 7 – 10 business days.
Express / Next Day delivery (where available) is offered at checkout for an additional fee.
Deliveries are made Monday to Friday (excluding public holidays).
Delivery times are estimates and may vary due to courier delays, weather, or peak seasonal demand.

Delivery Charges

Delivery charges are displayed at checkout before payment.
Free standard UK delivery is available on orders over £149.99.
Additional charges may apply for international or remote locations (e.g., Scottish Highlands, Channel Islands).

Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details (where applicable).
Tracking may not be available for all standard services (e.g., Royal Mail 2nd Class).

Missed Deliveries

If no one is available at the delivery address, the courier may leave a calling card, attempt redelivery, or deliver to a local collection point.
If the order is returned to us due to incorrect address details or non-collection, we may charge for re-delivery.

Damaged, Missing, or Delayed Orders

If your parcel arrives damaged, please contact us within 48 hours of delivery at customercare@giftforever.online with your order number and photos (if applicable).
We will work with our courier partners to resolve the issue and arrange a replacement or refund where appropriate.

Delivery During Peak Periods

During busy seasons (Christmas, Valentine’s Day, Mother’s Day, etc.), deliveries may take longer.
We recommend placing orders early to avoid disappointment.

For any queries regarding shipping or delivery, please contact us at:
Gift Forever Ltd
📍 41 Sunningdale Road, Crossland Moor, Huddersfield, HD4 5DX
📧 customercare@giftforever.online
📞 +44 1484 971 370