Privacy Policy
Our personal statement, cookies, third-parties
Who We Are
This website is operated by Gift Forever Ltd, registered in England & Wales under company number 16227874. We are the data controller responsible for your personal data.
For any queries regarding this policy, please contact:
Gift Forever Ltd
๐ 41 Sunningdale Road, Crossland Moor, Huddersfield, HD4 5DX
๐ง customercare@giftforever.online
๐ +44 1484 971 370
Information We Collect
We may collect the following information:
- Personal details (name, address, email, phone number)
- Payment details (processed securely by third-party providers โ we do not store card information)
- Order history and preferences
- Technical data (IP address, browser type, device, cookies)
How We Use Your Data
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Improve our website, services, and customer experience
- Send promotional emails or offers (only if you opt-in)
- Comply with legal or regulatory obligations
Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity โ to fulfil your order
- Consent โ for marketing communications
- Legal obligation โ for tax and accounting purposes
- Legitimate interests โ to improve services and prevent fraud
Sharing Your Information
We do not sell your data. We may share your information with:
- Trusted partners (delivery couriers, payment processors) to complete your order
- IT service providers who help maintain our systems
- Government authorities where legally required
Data Retention
- We keep your personal data only as long as necessary for the purposes collected.
- Order records are typically retained for 6 years to comply with UK tax laws.
Cookies
- Our website uses cookies to improve functionality and analyse site usage.
- You can control or disable cookies in your browser settings.
Your Rights (UK GDPR)
You have the right to:
- Access the data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (โright to be forgottenโ)
- Restrict or object to data processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise your rights, contact us at customercare@giftforever.online.
Data Security
- We use encryption, secure servers, and trusted payment providers to protect your information.
- While we take reasonable measures, no system is 100% secure, and we cannot guarantee absolute protection.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about your personal data, please contact:
Gift Forever Ltd
๐ 41 Sunningdale Road, Crossland Moor, Huddersfield, HD4 5DX
๐ง customercare@giftforever.online
๐ +44 1484 971 370